Once payment has been received by us, we will confirm that your order has been accepted by sending a confirmation email to you at the email address you provide in your online order form.
All Picky Me items have a warranty of 1 year. Unfortunately, our 1 year warranty does not cover the loss or theft of any pieces. We would advise you to contact your insurance/ home insurance to make a claim with them directly. We are happy to provide any proof of purchase information that you may need, to request this information please contact us.