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Customer FAQ's

How do I get in touch with you?

Send us an e-mail to pickymedesign@gmail.com

Where's my order? 

Once you’ve completed your purchase, we will send you an Order Confirmation email.
Please check your junk mail or spam folders if you can’t find it. Otherwise, contact customer service via our email: pickymedesign@gmail.com. 

What's the return policy? 

You have 7 days from the date of delivery to contact us for a return. We accept unworn and unused merchandise. All returns are subject to approval first. Please contact pickymedesign@gmail.com to begin the return process. 

Where do you ship from? 

We proudly ship from Atlanta, GA!

How long will it take to ship my order? 

Please allow 1-5 business days to process. During a sale, it nay take longer due to high order volume. Orders should reach you in 3-5 business days. At this time we are not shipping internationally.

How much is shipping? 

Shipping is free with all orders over $50. Happy shopping! 

Deal of the week policy: 

Our deal of the week changes every Friday. We will send out mailers on Thursday evenings to inform customers about the upcoming deal. Make sure to sign up for the newsletter so you can stay in the loop. 

Deal of the week can't be combined with another coupon. If you put in another code, this will cancel the Deal of the week and you will be charged full price. If we are offering a free item, that is limited one per customer, regardless of the amount of purchases per week.